Refund Policy

This Refund Policy explains when and how you can request a refund for a Snoopza premium subscription. Snoopza is a monitoring application for Android. Please read this Policy before purchasing, so you know what to expect.

1. Try Snoopza before you buy

A free version of Snoopza is available so you can install and evaluate the application on your Android device before purchasing a premium subscription. We recommend testing the free version first to make sure Snoopza meets your needs.

2. Refund eligibility

You may request a refund within 14 days of your initial premium subscription purchase. Approved refunds are returned to the original payment method used for the purchase.

3. How to request a refund

To request a refund, contact us at support@snoopza.com and include your order number and the email address used for the purchase. We usually respond within 7 business days.

Before requesting a refund, please reach out to our Support team. Many questions about installation, configuration, or device compatibility can be resolved quickly, so that Snoopza works the way you expect.

4. When a refund cannot be issued

A refund cannot be issued in the following cases:

• The request is made more than 14 days after the initial purchase.
• The account has been suspended or terminated for violating our Terms of Service, including any unlawful use of the service.

5. EU consumers

This Policy complies with applicable laws and regulations, including the European Union's 14-day right of withdrawal for consumers.

6. How refunds are processed

Approved refunds are returned to the original payment method. The time it takes for the refund to appear on your statement depends on your bank or payment provider.

7. Changes to this Refund Policy

We reserve the right to change this Refund Policy. If we make a material change, we will update this page. Your continued use of the service after changes take effect means you accept the updated Policy.

8. How to contact us

If you have any questions about refunds or this Policy, contact us at support@snoopza.com or visit our Support Center: https://snoopza.com/help.